1. Definitions
- 1.1. “Applicable Laws” refers to all statutes, regulations, ordinances, treaties, judicial decisions, and directives issued by governmental authorities in India or other jurisdictions, as relevant to users.
- 1.2. “Bank Account” means a financial account held with a banking institution or an RBI-authorized entity, including digital wallets.
- 1.3. “Banking Company” is defined under Section 5(c) of the Banking Regulation Act, 1949.
- 1.4. “Barred States” refers to Indian states where online gaming is prohibited by law.
- 1.5. “Buy-in” denotes the monetary amount required to enter a Cash Game.
- 1.6. “Buy-In Balance” represents the total funds available to a user for participating in Cash Games.
- 1.7. “Cash Games” are games involving financial stakes determined by participants in accordance with Game Rules.
- 1.8. “Communication Feature” enables in-game interaction between users.
- 1.9. “Deposit Balance Segment” is the wallet section where deposited funds (after GST deductions) are credited.
- 1.10. “Discounted Buy-in Value” refers to the actual amount debited from a user’s wallet for Cash Games, irrespective of the game’s nominal Buy-in.
- 1.11. “Discount Credits” are non-monetary promotional credits issued at the Platform’s discretion. They are non-transferable, non-withdrawable, and time-bound.
- 1.12. “Discount Credit Segment” displays the balance of non-monetary credits in the user’s wallet.
- 1.13. “Games” include all Rummy formats (points, deals, pool, tournaments) offered on the Platform.
- 1.14. “Game Balance Segment” reflects funds available for Cash Games.
- 1.15. “Game Rules” are the rules specific to each Game, accessible on the Platform.
- 1.16. “Platform” comprises the BestRummyinIndia website, mobile apps, and related services.
- 1.17. “Platform Policies” encompass these Terms, Privacy Policy, Fair Play Policy, and Game Rules.
- 1.18. “Platform Charge” is the fee levied for using services, applicable during deposits, withdrawals, or both.
- 1.19. “RC Account” is the user account required to access Games.
- 1.20. “Refund” refers to the reversal of unused deposits (excluding GST) to the user’s wallet.
- 1.21. “Terms” means these Terms of Service.
- 1.22. “RC Wallet” is the user’s wallet for managing funds on the Platform.
- 1.23. “Withdrawable Balance” denotes funds eligible for transfer to a Bank Account.
- 1.24. “Withdrawal” is the process of transferring Withdrawable Balance to a designated Bank Account.
- 1.25. “Withdrawal Request” is a formal request submitted by the user to initiate a withdrawal.
- 1.26. “Withdrawable Balance Segment” is the wallet section where Cash Game winnings are credited.
2. Eligibility
- 2.1. The Services are prohibited for:
- Individuals under 18 years of age.
- Users accessing the Platform from Barred States.
- 2.2. BestRummyinIndia reserves the right to:
- Request age and geolocation verification.
- Restrict access if violations are suspected.
- 2.3. Participation in Cash Games is prohibited if the user:
- Lacks legal capacity to transact in INR via banking channels.
- Resides in or accesses the Platform from a Barred State.
- 2.4. Breaches of these Terms may result in account termination and forfeiture of winnings.
3. Use of Services
- 3.1. Games are accessible via mobile apps downloadable from BestRummyinIndia’s website, Google Play, App Store, or other sources.
- 3.2. Rummy is recognized as a skill-based game, legal in most Indian states.
- 3.3. Fair play is ensured through a Random Number Generator (RNG) certified by iTech Labs (ISO 18925).
- 3.4. User data is processed per the Privacy Policy.
- 3.5. Registration requires mobile number verification.
- 3.6. Users consent to receive promotional communications. Opt-out requests must be emailed to support@BestRummyinIndia.com.
- 3.7. The Platform is not liable for user-side technical issues (e.g., connectivity, device errors).
- 3.8. Winnings and Discount Credits are non-transferable. Unauthorized transfers will result in forfeiture.
4. Account Registration
- 4.1. Registration requires a valid phone number. Multiple accounts are prohibited.
- 4.2. Usernames must not violate public morality, intellectual property rights, or promote advertising.
5. Game Formats and Rules
- 5.1. The Platform offers Cash and non-Cash Games. Game formats may be modified at the Platform’s discretion.
- 5.2. Users must comply with Game Rules, accessible via the “See Rules” option on the Platform.
- 5.3. Newly introduced Games are governed by the Platform Policies.
- 5.4. Game outcomes are final and determined by the Platform’s systems.
- 5.5. In case of discrepancies between Game Rules/FAQs and these Terms, the Terms prevail.
- 5.6. Prizes are subject to specific terms communicated at the time of issuance.
6. Restrictions
- 6.1. Users are prohibited from uploading, sharing, or displaying content that:
- Infringes intellectual property, privacy, or public morality.
- Promotes illegal activities, hate speech, discrimination, or misinformation.
- Contains viruses, malware, or disrupts Platform functionality.
- Impersonates others or misleads about identity.
- Violates national security, public order, or applicable laws.
- 6.2. Violations may lead to immediate suspension of Communication Features or account termination.
- 6.3. Reverse engineering, unauthorized server connections, or commercial use of the Platform is strictly prohibited.
- 6.4. Users may not transfer, sell, or lease accounts, in-game assets, or winnings.
- 6.5. Fraudulent activities (e.g., using stolen payment methods) will result in account termination and legal action.
- 6.6. Employees of BestRummyinIndia and their relatives are barred from Cash Games with monetary prizes.
7. Deposits, Withdrawals, and Refunds
- 7.1. Deposits
- Funds are credited to the Deposit Balance Segment after GST deductions.
- Maximum deposit per transaction: ₹50,000.
- GST-compliant invoices are available in the RC Wallet.
- 7.2. Withdrawals
- Minimum withdrawal: ₹100; maximum: ₹1,00,000 per transaction.
- Platform Charges may apply, varying based on user engagement.
- Withdrawal Requests require KYC verification.
- 7.3. Refunds
- Unused deposits may be refunded within 180 days (GST non-refundable).
- Refunds are processed to the original payment source.
8. KYC Verification
- 8.1. KYC is mandatory for:
- Withdrawal Requests.
- Suspected Policy violations.
- Promotional offers or winnings.
- 8.2. Users must submit valid PAN and Bank Account details via the Platform.
- 8.3. KYC validation takes up to 3 working days.
9. Discount Credits
- 9.1. Issued at the Platform’s discretion for deposits, withdrawals, or promotions.
- 9.2. Expiry dates and usage terms vary per offer.
- 9.3. Credits are forfeited upon account termination or Policy violations.
10. Taxes
- 10.1. TDS (30%) is deducted on net winnings:
- At the time of withdrawal.
- At the end of the financial year (April 1–March 31).
- 10.2. PAN must be Aadhaar-linked and valid. Non-compliant users lose TDS credits.
11. Termination, Suspension, and Opt-out
- 11.1. Inactive Accounts
- Accounts unused for 12 consecutive months may incur an annual maintenance fee of up to ₹250.
- GST-compliant invoices will be issued for such charges.
- 11.2. Account Termination
- BestRummyinIndia reserves the right to suspend/terminate accounts for Policy violations.
- Funds in the Withdrawable Balance may still be withdrawn post-termination.
- 11.3. Post-Termination Access
- Users cannot reuse linked mobile numbers, PAN, or Bank Accounts for new registrations.
- 11.4. Security Breaches
- Remedial actions for breaches include permanent bans, withdrawal restrictions, and legal claims for damages.
- 11.5. Fair Play Violations
- Includes collusion, money laundering, or manipulating game outcomes.
- Penalties: Fund forfeiture, compensation fees (up to ₹10,000 per violation), and account freezing for 180 days.
- 11.6. Government Directives
- Accounts may be suspended, and funds redirected per law enforcement instructions.
- 11.7. Account Validation
- Failed validation attempts may restrict access until verification is completed.
- 11.8. Voluntary Deletion
- Users may request account deletion via email. A closure fee (up to ₹1,000 or 10% of balance) applies.
12. User Representations and Warranties
- 12.1. Users warrant that:
- They are legally competent to enter agreements.
- Provided information is accurate and updated.
- They will not share account credentials or engage in unlawful activities.
- They accept financial risks associated with Cash Games.
- Winnings depend on skill and game outcomes, not Platform guarantees.
13. Content and Advertisements
- 13.1. User-Generated Content
- Users grant BestRummyinIndia a perpetual, royalty-free license to use their content for marketing.
- 13.2. Third-Party Content
- The Platform is not liable for offensive or unlawful content posted by others.
- 13.3. Sponsored Content
- Promoted links or ads are third-party responsibilities. Interaction is at the user’s risk.
- 13.4. Gameplay Recordings
- The Platform may use gameplay recordings for corporate or promotional purposes.
14. Disclaimer and Liability
- 14.1. No Liability
- The Platform is not liable for financial losses, damages, or lost winnings arising from Service use.
- 14.2. Liability Cap
- Maximum liability (excluding valid withdrawals) is limited to Platform Charges paid in the preceding 3 months.
- 14.3. Indemnification
- Users indemnify BestRummyinIndia against claims related to their use of the Services.
- 14.4. No Warranty
- Services are provided “as-is.” Implied warranties (merchantability, fitness) are disclaimed.
- 14.5. Third-Party Interactions
- The Platform disclaims responsibility for disputes with third parties or user-generated content.
15. Intellectual Property
- 15.1. Ownership
- All Platform IP (software, trademarks, content) is owned by BestRummyinIndia.
- 15.2. Limited License
- Users receive a non-exclusive, revocable license to access Services per Platform Policies.
16. Complaints and Disputes
- 16.1. Grievance Redressal
- Complaints must be emailed to grievance.officer@BestRummyinIndia.com.
- 16.2. Confidentiality
- Dispute resolutions and Platform decisions are binding and confidential.
- 16.3. Grievance Officer
- Name: Mr. Raj Polskiy
- Email: grievance.officer@BestRummyinIndia.com
17. Governing Law and Dispute Resolution
- 17.1. Jurisdiction
- Disputes are governed by Indian law and subject to Bengaluru courts’ exclusive jurisdiction.
- 17.2. Arbitration
- Unresolved disputes within 30 days are referred to a three-arbitrator tribunal in Bengaluru (Arbitration Act, 1996).
- 17.3. Interim Relief
- The Platform may seek injunctive relief during pending disputes.
18. Responsible Gaming
- Users are advised to follow Responsible Gaming guidelines to ensure safe and healthy gameplay.
